Return & Refund Policy 

IF YOU ARE NOT HAPPY WITH YOUR PURCHASE, WE WILL ACCEPT A RETURN OF A UNUSED PRODUCT WITHIN 14 DAYS. ONCE WE RECEIVE THE RETURNED ITEM KAVINTODD WILL THEN GIVE A FULL REFUND (EXCLUDING SHIPPING AS WE ARE UNABLE TO REFUND THE INITIAL SHIPPING COST OF YOUR ORDER). 

PLEASE ALLOW 1-2 WEEKS FOR YOUR RETURN TO BE PROCESSED.

DISCOUNTED ITEMS ARE NOT ELIGIBLE FOR A RETURN.

KAVINTODD WILL NOT ISSUE REFUNDS FOR PRODUCTS PURCHASED THROUGH OTHER ENTITIES, SUCH AS DISTRIBUTORS OR RETAIL PARTNERS.

RETURNED ITEMS MUST BE DELIVERED TO US UNUSED, IN ORIGINAL PACKAGING AND IN THE CONDITION THEY WERE RECEIVED OR MAY NOT BE ELIGIBLE FOR REFUND OR BE SUBJECT TO A RESTOCKING FEE. WE CANNOT BE HELD RESPONSIBLE FOR ITEMS DAMAGED OR LOST IN RETURN SHIPMENT, THEREFORE WE RECOMMEND AN INSURED AND TRACKABLE MAIL SERVICE.

WE ARE UNABLE TO ISSUE A REFUND WITHOUT ACTUAL RECEIPT OF THE ITEM(S) OR PROOF OF RECEIVED RETURN DELIVERY.

WE AIM TO ACCEPT ALL RETURNS. IN THE UNLIKELY EVENT THAT AN ITEM IS RETURNED TO US IN AN UNSUITABLE CONDITION, WE MAY HAVE TO SEND IT BACK TO YOU. ALL GOODS WILL BE INSPECTED ON RETURN.

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Exchange Policy 

• IF YOU WOULD LIKE TO MAKE AN EXCHANGE YOU MAY DO SO, AS LONG AS IT IS FOR THE SAME ITEM (AT THE SAME PRICE) IN A DIFFERENT SIZE OR COLOR.

• PLEASE RETURN THE EXCHANGED ITEM(S) WITHIN 4 BUSINESS DAYS OF INITIATING THE EXCHANGE ONLINE.

• EXCHANGED ITEM(S) MUST BE RECEIVED WITHIN 14 DAYS FROM THE DAY THE EXCHANGE IS INITIATED ONLINE TO AVOID BEING CHARGED